Europe, Middle-East & Africa (EMEA)
NCO’s European headquarters reside in a state of the art, purpose built facility covering 7 floors and nearly 40,000 square feet, capable of housing over 700 associates. This landmark site is located in the centre of Preston, and is a central component in NCO’s European plans and strategy, offering:
- 24/7 operation
- New telephony and network
- Full data and system links to the US
- Multi-lingual capabilities
- Multi-currency capabilities
NCO Europe collects over £150 million per annum. More than 30% of our collection activities are performed for companies and portfolios outside the UK, demonstrating NCO Europe's expertise to service the EMEA. We also offer a full suite of customer care services, providing full customer lifecycle coverage.
Our United Kingdom centre offers a unique synergy of U.S. and European systems, processes, strategies, and skills, in addition to market knowledge, cultural experience, and more than 60 years of proven results.
Additionally, our offshore call centre services enable cost effective UK managed client solutions.