Our Vision & Values At NCO we pride ourselves on understanding our customer’s individual needs. Our aim is to work with each of our customers to achieve the best possible outcome, you are indeed at the heart of our business and throughout our entire philosophy and culture. Since NCO's inception, our goal has remained which is continuous improvement of the service and experience we offer. Our values are based on mutual respect, unrelenting customer focus and a passion for excellence. Personal and business integrity is at the core of our relationships in working together to achieve our goals. The core purpose of our organisation is to deliver highest quality, customer-focused outsourcing services.