NCO Europe Ltd. remains open during these challenging times as part of an essential service we are providing to support the response to COVID-19. Like businesses around the country, we have deployed a monumental effort to ensure that only our employees who are critical to providing health support to the nation are on-site. NCO are putting their welfare first and strictly adhering to all Government advice relating to hygiene, social distancing etc. For our customers who may be worried about coronavirus and the impact on their finances – we want to reassure you that we’re here to help – please visit our FAQ page for further information and support.
At NCO we pride ourselves on understanding customer's individual needs. Our aim is to work with each customer to achieve the best possible outcome. Customers are at the heart of our business and throughout our entire philosophy and culture.
"Deliver outstanding experiences for our customers, our people & our partners through innovative value added solutions"
"To be the leader in Outsourced Customer Solutions"
Established in 1996 by our current CEO with just four Customer Service Representatives, operating out of Old Docks House on Preston Riversway. NCO achieved unprecedented growth leading to our current prestigious and purpose built premises, New City House, employing over 400 people and based in the heart of the city of Preston.