NCO Europe Ltd. remains open during these challenging times as part of an essential service we are providing to support the response to COVID-19. Like businesses around the country, we have deployed a monumental effort to ensure that only our employees who are critical to providing health support to the nation are on-site. NCO are putting their welfare first and strictly adhering to all Government advice relating to hygiene, social distancing etc. For our customers who may be worried about coronavirus and the impact on their finances – we want to reassure you that we’re here to help – please visit our FAQ page for further information and support.


Common Questions answered by our expert team.

Coronavirus (COVID-19) Help and Support

  • Yes, we are operating as normal and making sure we follow the government guidelines to ensure our staff are safe.
  • You can also register for, manage your account and make payments on our website or you can make a payment by calling 0330 060 1500


To make online payments you will need to sign into your account. If you don't yet have an account, you can register here in under 5 minutes and start making payments straight away.


NCO’s significant area of experience, knowledge and growth is in the Financial Difficulties sector, predominantly for Banking and Financial Services Clients whose customers have engaged a third party debt management company (DMC) to act on their behalf.

This programme is called Resolve.


We ensure your data is protected by utilising industry standard encryption (AES256) across our network circuits and data repositories.

Need to speak to a member of our team?
Please call us on 0330 060 1500