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Welcome to NCO

At NCO our aim is to work with each of our customers to achieve the best possible outcome.


NCO is a leading Financial and Customer Care outsourcing partner. We have trained multi-lingual staff using cutting edge technologies to ensure our customers receive the best possible outcome.


We offer our clients bespoke outsourcing services tailored to their specific geographical, regulatory or customer service requirements.


To find out more about what we can do for you please email us at enquiries@ncoeurope.com or call us on +44 (0) 330 060 1500.

"To delight our
customers around the
world."

Gender Pay Gap Reporting


As at 05th April 2017


Mean gender pay gap 8.2%
Median gender pay gap 0.0%
Mean bonus gender pay gap 18.2%
Median bonus gender pay gap 12.0%
Proportion of males receiving a bonus payment 63.0%
Proportion of females receiving a bonus payment 66.3%

Proportion of males and females in each quartile band:
 
  Male Female
Lower 52.1% 47.9%
Lower Middle 45.6% 54.4%
Upper Middle 48.3% 51.7%
Upper 54.8% 45.2%

Gender Pay Gap Figures

Validated by - Sara Hailes - Finance Director

Approved by - Nick Ford - Managing Director


Comments

There is no median gender pay gap due to our fixed salary progression structure for Operational Associates.

The Senior Operations Team earn most of the higher bonus payments. The Senior Ops team has a less balanced gender demographic than the wider Leadership and Senior Management teams, so a higher mean and median bonus gender pay gap than the broader gender pay gap seem reasonable.